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  1. Consumer Sales Representative (102458)

      Primary Purpose: Contributes to revenue growth by selling telecommunications products and services through diligent, customized sales efforts on consumer customer contacts when appropriate. Serves as principal link between the company and residential customers. Receives and initiates consumer customer contacts by telephone, correspondence, and occasional personal contact. Ensures customer satisfaction by handling requests for new consumer service, additional service, discontinuance of service, ...

  2. Customer CARE Support Agent #102431

    ResponsibilitiesPrimary Purpose: Receives, records, initiates, and coordinates corrective action for statewide trouble calls from customers and employees. Performs test analysis and isolation activities, while on the line with the customer, by accessing/utilizing various computer based testing systems and peripheral equipment; establishes new facility records or updates existing records; coordinates activities related to trouble reports for field/central office forces. Initiates follow up calls to ...

  3. Business Sales Support Specialist #102440

    Responsibilities Essential Duties The Specialist is accountable for the order coordination of all services and products for high value business customers. Products and services include a B1 through Frame Relay, ADSL, ISDN, data, PBX's, etc. The Specialist will participate as an integral part of the customers' assigned sales team. The Specialist is also responsible for assisting customers with all billing related issues. Performs other related, marginal duties as required. General Duties Duties ...