All new employees or contractors must have Security +Certification at start.
Analysts ultimately report to a Supervisor, but take direction from a Shift Lead. Analysts are the core component of the NMCI ISF operation since they handle all incoming calls from the NMCI customers.
General responsibilities include but not limited to:
· Provide remote support of systems one or more user systems (desktops, laptops, printers, peripherals, and handhelds).
· Provide basic support of ...
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